HELP / FAQS

If you have a question, please consult our list of frequently asked questions before reaching out for assistance.

Product + Packaging

Are your products vegan?

Yes

Are your products gluten and nut free? 

While our formulas do not contain any ingredients directly derived from nuts or gluten, the ingredients and the product could have come into contact with equipment that has processed nut or gluten derived ingredients.

Do your products contain Palm oil?

All palm-oil derivatives used in the manufacturing of Sans Savon’s products are sourced from RSPO MB palm oil.

Are your products organic?

Not all our ingredients are certified organic as that would be price prohibitive. We take a broader approach to our sustainability. Sustainability is a complex topic, so we have engaged leading experts, suppliers & manufacturers who all share our concern for the planet and our individual health while creating our products.  Our raw material suppliers adhere to the principles of Green Chemistry and provide us with ingredients that are cruelty-free and meet high industry standards such as the Credo Clean Standard while being inherently or readily biodegradable.  We strive to use solely plant-based renewable resources where possible, and continuously strive to reduce our impact as newer technologies come to market.

How do your products clean if there is no ‘soap’? 

Our products clean with micellar complexes instead of detergents or soaps. They are effective at removing dirt, sweat, residue and dangerous bacteria and germs  without stripping all the moisture, oils and bacteria that are an important part of our microbiome. Read further details here

Are your bottles recyclable? 

Yes! Our Hand and Body Wash bottles are made from 100% post consumer recycled plastic AND are recyclable in your regular blue box recycling. Our Forever bottles are meant to be refilled and reused. Our 2L Hand and Body Wash Refill pouches will refill your Forever Bottles 4 times. 

Hand Wash, Charlevoix Boreal Forest Blend Full ingredient list

AQUA (WATER), GLYCERIN, PERSEA GRATISSIMA (AVOCADO) OIL, GLYCERYL CAPRYLATE/CAPRATE, XYLITOL, PROPANEDIOL, POLYGLYCERYL-4 LAURATE, GLYCOLIPIDS, POLYGLYCERYL-6 LAURATE, XYLITYL SESQUICAPRYLATE, POLYCITRONELLOL, MICROCRYSTALLINE CELLULOSE, LEVULINIC ACID, SPHINGOMONAS FERMENT EXTRACT, CITRUS SINENSIS PEEL OIL, XANTHAN GUM, SODIUM LEVULINATE, ALBIES BALSAMEA LEAF OIL, PICEA GLAUCA LEAF OIL, PICEA MARIANA LEAF OIL, SODIUM ANISATE, TETRASODIUM GLUTAMATE DIACETATE, CITRUS LIMON PEEL OIL, CELLULOSE GUM, CINNAMOMUM CAMPHORA BARK OIL, PICEA PUNGENS LEAF OIL, TOCOPHEROL, MENTHA ARVENSIS LEAF OIL, CEDRUS ATLANTICA BARK OIL

Body Wash, Charlevoix Boreal Forest Blend Full ingredient list

AQUA (WATER), GLYCERIN, VITIS VINIFERA (GRAPE) SEED OIL, PROPANEDIOL, BETAINE, GLYCERYL CAPRYLATE/CAPRATE, POLYGLYCERYL-4 LAURATE, GLYCOLIPIDS, POLYGLYCERYL-6 LAURATE, XYLITYL SESQUICAPRYLATE, POLYCITRONELLOL, MICROCRYSTALLINE CELLULOSE, LEVULINIC ACID, SPHINGOMONAS FERMENT EXTRACT, ALBIES BALSAMEA LEAF OIL, CITRUS PARADISI PEEL OIL, XANTHAN GUM, PICEA GLAUCA LEAF OIL, SODIUM LEVULINATE, PICEA MARIANA LEAF OIL, SODIUM ANISATE, TETRASODIUM GLUTAMATE DIACETATE, CELLULOSE GUM, LAVANDULA OFFICINALIS
FLOWER OIL, TOCOPHEROL, CITRUS CLEMENTINA PEEL OIL, LINALYL ACETATE, CEDRUS ATLANTICA BARK OIL, CITRUS SINENSIS PEEL OIL, LEDUM GROENLANDICUM OIL

Body Bar, Charlevoix Boreal Forest Blend Full ingredient list

Cetearyl Alcohol, Behentrimonium Methosulfate, Hydrogenated Ethylhexyl Olivate, Persea Gratissima (Avocado) Oil, Glyceryl Stearate, Glyceryl Caprylate/Caprate, Hydrogenated Castor Oil, Brassica Alcohol, Vitis Vinifera (Grape) Seed Oil, Sorbitan Olivate, Helianthus Annuus (Sunflower) Seed Wax, Oryza Sativa (Rice) Bran Wax, Glyceryl Behenate, Glycolipids, Polyglyceryl-4 Laurate, Polyglyceryl-6 Laurate, Polycitronellol, Glyceryl Caprylate, Glyceryl Laurate, Xylityl Sesquicaprylate, Albies Balsamea Needle Oil, Picea Glauca Leaf Oil, Picea Mariana Leaf Oil, Lavandula Officinalis Flower Oil, Citrus Sinensis Peel Oil, Hydrogenated Olive Oil Unsaponifiables, Tocopherol, Pelargonium Graveolens Flower Oil, Cymbopogon Martini Motia Herb Oil, Citrus Aurantium Bergamia Peel Oil, Cedrus Atlantica Bark Oil, Linalyl Acetate, Thuja Occidentalis Leaf Oil, Eugenia Caryophyllu Bud Oil

Subscriptions

Why are only Refill pouches and packs available for subscription? 

To encourage you to reuse and refill! Our 500ml Hand and Body Wash come in a beautiful Sans Savon ‘Forever bottle’. The bottles are made from 100% recycled plastic and are meant to be used over and over again. Our refill pouches use dramatically less plastic than our (or any other) bottle. 

Do I save when I order a subscription vs a one time purchase?

Yes! You will save 10% per ounce on a one-time purchase of a Refill pouch compared to the price per ounce of a 500ml bottle. When you subscribe, you will save an additional 10%, meaning a 20% savings compared to buying a 500ml Wash. 

How do I manage my subscription? 

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